FAQ

1. Do you ship internationally?
No. We currently ship within the United States only.

2. Do you offer free shipping?
Yes. We provide free shipping nationwide across the U.S.

3. How long does order processing take?
Processing takes 3–4 business days before shipment.

4. How long does shipping take?
Delivery typically takes 5–6 business days depending on the destination.

5. What is your return policy?
Returns are accepted within 7 days after the delivery date. Items must be unused and in original condition.

6. Do you allow exchanges?
Yes. Exchanges are accepted within 10 days of receiving your order.

7. When will I receive my refund?
Once approved, refunds are processed within 5–10 business days depending on your bank or payment provider.

8. How do I request a return or exchange?
Please contact customer service with your order information, reason for return, and product photos if applicable.

9. What if my item arrives damaged or incorrect?
Contact us immediately. We will investigate and offer replacement, exchange, or refund options.

10. Is my personal information secure?
Yes. We protect customer information and never sell personal data.